5 Ways to Win with Your Chatbot in 2017

Look — 2016 was not the year chatbot enthusiasts (like myself) expected. When Facebook announced their support during F8, we saw the future. Predictably, users and brands had massive expectations for… [Read More]

Summary… * Machine-Made


5 Ways to Win with Your #Chatbot in 2017Look — 2016 was not the year chatbot enthusiasts (like myself) expected.
Take these examples:Customer Service — Most customer service follows an 80/20 rule: the most common 20% of questions are asked 80% of the time.
This makes a chatbot an excellent candidate to automate recurring customer service tasks and replies.
— Most customer service follows an 80/20 rule: the most common 20% of questions are asked 80% of the time.
This makes a chatbot an excellent candidate to automate recurring customer service tasks and replies.

Opinion… * Man-Made


#Chatbot Advice: forget what works on other platforms, reset your expectations, and know their strengths. #Trend

Source: Chatbots Magazine