We’ve long seen robots in industry, handling repetitive tasks and heavy machinery. But new technologies are moving robots out of the warehouse and into the office: Collaborative and service robots are already helping firms prepare meals, support workers, assist retail shoppers, and engage banking customers. [Read More]
Summary… * Machine-Made
SignalsNext-generation robots, including collaborative and service robots, are projected to account for two-thirds of unit robot sales by 2025, up from 22 percent in 2015.
Service robots may include autonomous guided vehicles, drones, medical robots, field/agricultural robots, or others.11To be sure, traditional industrial robots are the biggest segment of the robotics market.
Service robots, the other new category, also comprise a relatively small share of the market.
One venture capital firm projects a 61 percent compound annual growth rate (CAGR) for cobots and a 34 percent CAGR for service robots.
Customer service leaders can evaluate opportunities to use service robots to enhance customer experience, boost customer retention, and increase sales.
Opinion… * Man-Made
The rapid technological advancements are giving rise to a new generation of smarter robots. The progress in both software, including cognitive technologies, and hardware, particularly sensors, actuators, and batteries, plays a role. #Robotics #Trend
Source: Deloitte Insights