How Humans and AI Are Working Together in 1,500 Companies

Examples of how they’re enhancing each other’s strengths. [Read More]

Summary… * Machine-Made


To get the most out of #AI, companies need to redesign their business processes.
In our research involving 1,500 companies, we found that firms achieve the most significant performance improvements when humans and machines work together.
Humans Assisting Machines Humans need to perform three crucial roles.
Enhancing Performance At organizations in all kinds of industries, humans and #AI are collaborating to improve five elements of business processes.
A different #AI system used by Danske Bank improved its fraud-detection rate by 50% and decreased false positives by 60%.

Opinion… * Man-Made


While #AI will radically alter how work gets done and who does it, the technology’s larger impact will be in complementing and augmenting human capabilities, not replacing them. #Technology #Trend

Source: Harvard Business Review